Frequently Asked Questions

Frequently Asked Questions

There are chances that there is an answer to your question already in our list of frequently asked questions below. In the unlikely event that your question is not included here or the answer did not address your concern, please Contact Us.

Is there any form of payment required to sign up?

It is absolutely free to sign up as a Service Provider or Job owner. There is no payment required to post or accept a job on Handyconnect.

How can I get dual role in Handyconnect?

I want a dual role as a service provider and a job owner but registration process only permits one role. How do I go about it? You are able to sign up with one role (Service Provider or Job Owner) and add additional role

What happens if a service provider is injured at work?

Our workplace compensation program is available for all service providers to ensure sufficient coverage when the unexpected happens. This coverage is not compulsory but we encourage all service providers to sign up for it to take advantage of the group insurance coverage. Service providers

How can I report issues?

Our issues and disputes resolution process is set up to address concerns from our numerous users. You can simply reach by sending an email to or call us on 902 880 8704.  Registered users can report issues concerning payment, jobs and others directly

What is the process for dispute resolution?

Issues reported to the Dispute Resolution team when you login to handyconnect and follow Report Issue link are promptly addressed and thoroughly investigated. Attempts will be made by the team to mediate between the users concerned.

Is it okay to share my account with someone else?

Accounts are personal and users are not to share accounts with anyone. A user will be responsible for activities carried out within own workspace on Handyconnect.

Can I apply for multiple jobs?

Service providers can bid and win as many jobs as they have capacity to deliver. However, your performance on all jobs will be rated and will be available for other users for future reference. Service providers are encouraged to take up jobs they are

How do I know how much to pay for jobs on this platform?

All jobs are evaluated based on bids submission which gives the job owner the ability to select bids while considering the profile of service providers and their proposals.

How safe is it to invite service provider into our homes and offices?

Adequate checks are conducted on service providers during registration and Verified sign is added to each profile when checks are concluded. However, job owners are advised to check the profile of service provider for required certification which may include Ratings, Reviews, Background check, Vulnerability